Waveform
Waveform.ai leverages AI voice forms to enhance data collection through engaging customer interviews, employee surveys, and market studies, offering detailed analytics and personalization options.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based service with potential data sharing.
- User responses may be used for model training.
- Standard enterprise controls but still ships data to Waveform.
Recommendations
4- Obtain explicit consent before voice collection
- Request DPA and BIPA compliance documentation
- Verify retention and deletion of voice data
- Avoid HR or regulated survey use until vetted
Data handling
- Storage
- Not publicly documented
- Retention
- Not publicly documented
- Training on inputs
- Not publicly documented
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