WhatLetter
WhatLetter is an AI tool for translating and understanding documents across 30+ languages, enhancing usability for immigrant families and seniors while ensuring privacy.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Processes user documents for translation.
- User data may be sent to third-party servers.
- No clear opt-out for data training.
Recommendations
4- Do not upload documents containing confidential corporate or legal information
- Verify GDPR compliance before use with EU resident data
- Suitable for non-sensitive personal documents only
- Request DPA if used in HR or legal contexts
Data handling
- Storage
- Vendor cloud; jurisdiction unclear
- Retention
- Unknown; privacy messaging suggests data protection
- Training on inputs
- Unclear; documents may be processed by third-party LLMs
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