Youper
Youper’s safe and clinically validated AI has supported the mental health of over two million people.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Cloud-based service with user data processing.
- Potential data sharing with third parties.
- No clear opt-out for training on user data.
Recommendations
4- Require BAA before any enterprise or EAP deployment
- Conduct thorough HIPAA compliance assessment
- Verify SOC 2 Type II certification
- Establish clear data deletion rights for employees
Data handling
- Storage
- Cloud-based; sensitive mental health data stored
- Retention
- Retention policies should be verified before use
- Training on inputs
- Mental health data likely not used for training per clinical standards
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