Youscan
Youscan is a social media listening platform with image recognition capabilities, providing brands with insights on audience demographics, interests, and more using ChatGPT.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Processes social media data for insights.
- Potential data sharing with third parties.
- No clear opt-out for training on user data.
Recommendations
4- Review GDPR compliance for EU social media data collection
- Assess what data is forwarded to OpenAI via ChatGPT integration
- Restrict access to brand intelligence dashboards with RBAC
- Request SOC 2 documentation before enterprise deployment
Data handling
- Storage
- Cloud-hosted SaaS; social data aggregated on Youscan servers
- Retention
- Unknown
- Training on inputs
- ChatGPT integration sends data to OpenAI
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