Yuma AI
AI assistant for e-commerce support that drafts ticket responses using your brand voice and policies.
Independent assessment across data handling, compliance, security and transparency.
Risk factors
3- Drafts responses using user data.
- Potential data sharing with third parties.
- No clear opt-out for training on user data.
Recommendations
3- Audit drafted responses regularly
- Limit historical data access
- Review brand voice training data
Data handling
- Storage
- US servers
- Retention
- 12 months
- Training on inputs
- No
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