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For Zscaler customers · Updated April 2026

Zscaler is your network layer.Aona is your human layer.

If you have Zscaler, you already have great network-level AI visibility. This page covers what it does not see, and whether that gap matters for your stack.

Zscaler

Network-level SSE that blocks unsanctioned AI apps at the edge.

Aona

Browser plugin and native endpoint app that intercept AI prompts and files for hard-block DLP and policy enforcement.

The verdict

Keep Zscaler for network-level blocking and SSE policy. Add Aona for browser-level prompt inspection, hard-block DLP on AI prompts and files, and policy violation trend reporting. They are complementary layers, not competitors.

Jump to the decision matrix

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Decision matrix

When to pick which

Five scenarios. The honest answer for each one.

Zscaler

You only need to block unsanctioned AI apps at the network edge.

Zscaler does this well at scale. Adding Aona would be over-buying.

Run both

You have AI policy violations on managed devices, on the corp network.

Zscaler catches the event. Aona prevents the next one by coaching the employee at the moment of action.

Aona

Your employees use AI on home wifi, personal devices, or BYOD.

Zscaler does not reach off-network traffic. Aona's browser extension travels with the user.

Aona

You need to show the board a behaviour-change trend, not just an incident count.

Zscaler reports incidents per period. Aona reports policy violations per team, per tool, per data type, over time.

Run both

You need to enable AI adoption, not just block it.

Zscaler enforces. Aona educates. Most enterprises need both: a clear ceiling and a coaching floor.

Capability matrix

What each tool actually does

Three columns on the Aona side because the browser plugin and the native endpoint app cover different surfaces. Browser-only customers will see fewer green checks than customers with both.

CapabilityAona browser pluginAona native appZscaler
Discover
Network-level shadow AI discoveryAll traffic on the corp network
Browser-level prompt inspection on submitServer-side classificationPlugin coordinates with native
Native desktop AI app interception (ChatGPT, Copilot, Claude desktop)Out of scope for browser pluginMITM proxy for desktop apps
Coverage on managed devices off the corp networkPlugin travels with the browserEndpoint app travels with the deviceOnly managed devices on the corp network
Govern
Real-time employee coaching at the moment of actionModal pauses, hard block on violationSame modal across browser and native AIBlock page only, no explanation
Policy acknowledgement and onboarding flows
Policy violation trend reporting (per team, per tool)Platform feature, fed by pluginPlatform feature, fed by nativeIncident dashboards only
Protect
Network-level block of unsanctioned AI appsCore capability
Inline prompt redaction before send
AI agent inspection (process, network, MCP)Process + network + MCP
Operations
Time to first signalHoursHoursAlready deployed
macOS at enterprise scale (managed via MDM)Plugin pushed via MDMManual install only todayExisting SSE coverage

Based on vendor documentation as of April 2026. Email trust@aona.ai if you find a factual error.

Deployment

What it takes to ship each one

Aona
Shape
Browser plugin (Chrome / Edge / Firefox) and Windows native endpoint app, pushed via Microsoft Intune. macOS endpoint requires manual install today.
Time to first signal
Hours
What IT must change
One PowerShell command for Intune push. No network routing or DNS changes.
Prerequisites
  • Microsoft Intune (Windows MDM, only path shipped)
  • Microsoft Entra (admin SSO + user/group sync)
Zscaler
Shape
SSE inline proxy. Already deployed in your case.
Time to first signal
Already deployed
What IT must change
None to add Aona. Existing SSE config stays put.
Prerequisites
  • Active Zscaler tenant
Honest weaknesses

Where each one falls short

From public docs and customer interviews. If you find a factual error, email trust@aona.ai.

Where Aona is weaker
  • No network-level blocking. Zscaler does this at the edge; Aona does not.
  • Endpoint-required: no Shadow AI visibility on devices we are not deployed to (no BYOD, no mobile).
  • macOS at enterprise scale needs manual install today (Intune is Windows-only for the native endpoint).
Where Zscaler is weaker
  • Block pages give the user no context. No coaching, no learning loop.
  • Off-network traffic (home wifi, mobile, BYOD) is not in scope.
  • Per-prompt content inspection is not the SSE pattern. You see app usage, not what was sent.
How they layer

How Aona and Zscaler work together

Run them as adjacent layers. Zscaler keeps doing what it does at the network edge. Aona adds the human layer. The result is fewer events for Zscaler to catch, because employees stop creating them.

Step 1 · Zscaler

Network layer

Zscaler monitors AI traffic, blocks unsanctioned apps, alerts your security team.

Step 2 · Aona

Human layer

Aona intercepts at the browser, coaches the employee, tracks behaviour change.

Step 3 · Outcome

Fewer violations

Employees learn faster than they break things. Your SSE handles less noise.

Get started

See what Zscaler is not showing you

90-day free trial. Deploys alongside your existing Zscaler stack in under an hour. No network changes, no commitment.

FAQ

Common questions from Zscaler customers

No. Aona is a browser extension and endpoint agent that operates at a different layer from Zscaler. There is no network configuration change required. Most customers are live within an hour of their Zscaler deployment, with zero changes to their SSE setup.