Tome
Tome is an AI presentation and sales-storytelling tool that generates account-personalized decks and narratives for B2B sales and marketing teams.
Risk score
Assessment across data handling, compliance, security and transparency.
Overview
Tome launched as a consumer AI presentation builder and grew to 20M+ users before pivoting in 2024 to focus on enterprise sales and marketing. It now positions as an AI sales assistant that researches target accounts, pulls CRM data, and generates personalized pitch narratives, outbound decks, and meeting briefs. The company laid off roughly a third of its staff in October 2024 as part of the pivot, and its founders have since spun out a separate AI-native CRM (Lightfield). Pricing includes a free Basic plan, a Pro plan around $16/user/month (annual) with unlimited AI credits, and a custom-priced Enterprise plan with CRM integrations, bulk personalization, viewer engagement analytics, and brand governance. SOC 2 status and enterprise security posture are not prominently advertised for self-serve tiers.
Risk factors
2- Recent pivot to enterprise
- Unclear security posture for self-serve tiers
Recommendations
2- Request detailed security documentation
- Assess integration capabilities with existing systems
Data handling
- Storage
- Cloud-hosted SaaS in the US; enterprise customers can request specifics via their contract, no public regional residency advertised.
- Retention
- Content retained for the life of the workspace; admins can delete tomes and accounts; no published enterprise retention SLA.
- Training on inputs
- Tome states customer content is not used to train foundation models; prompts are processed by third-party LLM providers under their enterprise data policies.
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